Frequently Asked Questions (FAQ)


What video editing software do you recommend?

VisualShare recommends the Ulead Video Studio Pro software for editing digital video and creating images and photos from video for use in TeleCAM.

You may find our Getting Started Video Editing Tutorial helpful for creating useful video documentation and/or creating still photos for peer review.

You can find the Ulead software at http://www.ulead.com/vs/runme.htm

What is a possible video solution for use with TeleCAM?

Photodocumentation and visual evidence in non-accidental injuries is very important for medical evaluation, peer review and legal evidence.

Low-cost, readily available consumer electronics provide an effective solution for photodocumentation through magnification. This equipment can ofen be used in conjunction or in place of medical colposcopes without compromising visual detail and in some situations surpasing standard medical equipment.

Below is a brief outline of a possible cost-effective video solution for non-accidental medical photodocumentation.

In addition, you may find our Getting Started Video Editing Tutorial helpful for creating useful video documentation and/or creating still photos for peer review.

Equipment and Cost--Base System
Video Camera (High Definition Optional) $750 ($1500)
Video Tripod $100
Slider to bring camera closer to patient $300
Light Source $150
External Monitor $250
DVD Recorder $300
Video Printer $300

Total Cost $2200
Useful Accessories
S-Video Cable (12 ft min) $75
Extra batteries and chargers for camera and light source $150
Firewire Cable (IEEE 1394 4 and 6 pin cables) $75
Video Software $100
DVD Recorder for Computer $300
Pedestal Camera Stand $850
Additional Monitor $250

Accessory Cost $1800
Related Publications:

Documentation of Child Physical Abuse: How Far Have We Come?, Limbos, MA,Berkowitz, CD, PEDIATRICS Vol. 102 No. 1 July 1998, pp. 53-58.

Photographing the patient with burns for medical documentation., Smoot EC 3rd, Higgs J. , J Burn Care Rehabil. 1994 Sep-Oct;15(5):434-7.

Non-accidental injury: photography and procedures., Dove SL, J Audiov Media Med. 1992 Oct;15(4):138-42.

Photographing the physically abused child. Principles and practice., Ricci LR, Am J Dis Child. 1991 Mar;145(3):275-81.

Medical forensic photography of the sexually abused child., Ricci LR, Child Abuse Negl. 1988;12(3):305-10.

Photographing the patient with burns for medical documentation., Smoot EC 3rd, Higgs J. , J Burn Care Rehabil. 1994 Sep-Oct;15(5):434-7.

What is a Web Application?

A Web Application is similar to an application on your computer except that all the information and software actually exist on a remote computer called a server.

A Web Application is typically viewed inside a Web browser like Microsoft Internet Explorer or Firefox by access a remote Web address called a URL (Uniform Resource Locator) that looks like http://www.yahoo.com/. This address tells your Web browser to "go and get" the information and software at the specified address. Of course, you can view pictures and Web files that exist on your computer just fine, but the difference is that those files are coming from your "local" computer while those files using a Web address are coming from a computer far away.

ECommerce applications like Amazon and Ebay or search engines like Google are Web applications. What you see in your Web browser is simple enough but a complex software application produced what you see in your Web browser just for you based on your preferences (e.g., favorite books, previously viewed books, search terms, etc.).

The exciting part about Web Applications for you is that anyone, at any time can access shared information (with the correct permissions, of course). This makes working as a team very easy with no special software to install or update.

Is VisualStrata and TeleCAM secure?

Yes. Our image collaboration systems are secure.

VisualShare Security leverages the powerful and
integrated portfolio of security and data integrity
services provided by industry leaders. VisualShare
uses the secure, server management facilities of
Rackspace Hosting along with the award winning
security auditing services from AlertLogic.


VisualShare applications are deployed with three critical
security areas in mind: operational security, physical
security and system security. Operational security
involves creating business and application best practices
that restrict access to sensitive and confidential
information while maintaining a high degree of security.
Physical security means pre-emptively locking down
access to physical servers and continually logging and
auditing physical access to the computers and devices.
System security starts with using secure up-to-date
systems and software and then continues with regular
maintenance and security patching.

Key Benefits of Multi-Point Security


  • Achieves superior network protection through integrated network intrusion protection,
    vulnerability management and compliance automation.

  • Enables regulatory compliance with PCI-certified scanning as well as comprehensive PCI, SOX,
    GLBA and HIPAA reporting.



Please download our VisualStrata Security datasheet for more information.

I see a red "X" when I upload images. Am I doing something wrong?

You are not doing anything wrong.

Before trying to drag images onto the box we need to get the "Red X" to go away. If you see a coffee cup it means that the application is trying to load and the "Red X" means that the application failed to load.

There is most likely issue with your Web browser (Firefox, Internet Explorer, etc.). The drag-n-drop multiple image upload feature uses a technology called "Java Applet". We need to make sure that your computer and web browser are updated to support the Java Applet.

The first thing to do is download and install a current Web browser. This will likely solve the problem and make your experience on all websites more enjoyable. We recommend Firefox but Windows Internet Explorer will also work just fine.

You can download these Web browsers at the following links:

Firefox
http://www.mozilla.com/firefox/

Microsoft Internet Explorer (MSIE)
http://www.microsoft.com/windows/ie/default.mspx

If you already have a current web browser we will need to install the "Java Runtime Environment" (JRE) which allows your Web Browsers to run Java Applets.

To download the Java Runtime Environment for your computer go to the following address and follow any instructions provided.

http://java.com/en/download/index.jsp

If you are still encountering problems after following these instructions for updating your Web browser, change the Internet Options for your Web browser so that Java Applets are "allowed to run".